Studio Policies







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Studio Policies

Your happiness and comfort is our main priority at the studio, please understand that the following are basic, standard policies to keep things run smoothly:

  • Place shoes and bags in the cubbies, and coats in the coat rack
  • Keep cell phones OFF OR ON VIBRATE so not to disturb others
  • According to NY state law, you must wear socks when working out – you should be thankful… not everyone’s feet are as fresh as yours!! (just ask if you need to borrow)
  • Workout clothing, face wash, toothpaste, toothbrushes, hair elastics, etc., as well as towels are available for your convenience, just ask
  • We respect instructor/client relationships, but cannot guarantee a specific trainer
  • There is a standard and enforced 24-hour cancellation policy. Please call the studio (718) 852-8349 in Brooklyn or (646) 468-1478 in Manhattan. You can reschedule your session for the same day with the same instructor, if the time is available, to avoid late charges.
  • If your instructor is sick, we will do our best to offer a session with another instructor
  • Packages have expiration dates – please note upon purchase
  • Packages are transferable at the director’s discretion
  • Please communicate openly with the director, Lynda Salerno or your instructor, as appropriate, anything you are not satisfied with, or any recommendations you might have